
For businesses that can't afford to miss a call!
Work from anywhere
24/7 Virtual Receptionist
starting from
MINIMUM TERM
IDEAL FOR
Experience unparalleled support with our 24/7 call answering service, designed to keep your business connected around the clock.
Whether it’s day or night, our professional team is ready to handle your calls with efficiency and care, ensuring that no opportunity is missed.
This service not only enhances your customer experience by providing immediate assistance but also allows you to focus on core business activities without the worry of missing important communications.
With our 24/7 call answering, you can rest assured that your business is always open and ready to engage with clients, no matter the time.


new member guides
FAQ
Yes, you can divert your calls to us at any time as little or as often as you like, you are in complete control. Use us 9-5, out of hours or just for overflow when needed.
Absolutely. We will provide you with a dedicated number just for your business calls. When your number is called this will automatically bring your screen up in front of the telephone PA, enabling them to answer with your company name and your preferred greeting.
Your Virtual Receptionist can offer many specialist services such as:
- Overflow Call Handling
- FAQ Answering
- Lead Qualification
- Order Taking
- Appointment Booking
- 24/7 Call-out & Escalation Service
We take messages as per your instructions and relay them back immediately via email, call patching, callout, message relay or SMS.
The Waffle21 Call Answering Service is £14.95 per calendar month, you are then charged £1.40 per minute for the call.
The cost per call will be dependant on what information you require and what you have advised the Virtual Receptionist to do.
Your Virtual Receptionist will totally be led by you.
When signing up you will complete a form with what information you want us to relay to your customers such an FAQ list.
Your Waffle21 Virtual Receptionist can take messages for different people within your business, when signing up you can give us individual names and email addresses to direct messages to.
How to get started
1
Sign Up
We will set up your account for free. In the majority of cases, this may take up to 48hrs!
2
Divert your calls
You can divert your calls to us at any time as little or as often as you like, the control is at your fingertips!
3
Get Instant Messages
We take messages and relay them back immediately via email, call patching, callout, message relay or SMS.
Welcome to Waffle21!


Virtual Assistant
Virtual Assistant

Private Offices
Private Offices

Coworking Space
Coworking Space

Meeting Rooms
Meeting Rooms
