Waffle21

For businesses that can't afford to miss a call!

Work from anywhere

24/7 Virtual Receptionist

starting from

£14.95 PCM

MINIMUM TERM

3 Months

IDEAL FOR

1 - 50

Experience unparalleled support with our 24/7 call answering service, designed to keep your business connected around the clock.

Whether it’s day or night, our professional team is ready to handle your calls with efficiency and care, ensuring that no opportunity is missed.

This service not only enhances your customer experience by providing immediate assistance but also allows you to focus on core business activities without the worry of missing important communications.

With our 24/7 call answering, you can rest assured that your business is always open and ready to engage with clients, no matter the time.

24/7 Call Answering Service
24/7 Telephone Answering Service
£ 14.95 per month
Personalised 24/7 call answering and message taking, 365 days a year. Use us 9-5, out of hours or just overflow when needed.
Affordable
24/7 Service
Simple, Free & Easy Setup
Virtual Receptionist
24/7 Virtual Receptionist
£ 49.95 per month
Have your Virtual Receptionist take bookings, manage a 24/7 call-out and emergency response line, plus lead qualification
Outbound Calling
24/7 Call-out & Escalation Service
Appointment Booking

new member guides

FAQ

Yes, you can divert your calls to us at any time as little or as often as you like, you are in complete control. Use us 9-5, out of hours or just for overflow when needed. 

Absolutely. We will provide you with a dedicated number just for your business calls. When your number is called this will automatically bring your screen up in front of the telephone PA, enabling them to answer with your company name and your preferred greeting.

Your Virtual Receptionist can offer many specialist services such as:

  • Overflow Call Handling
  • FAQ Answering
  • Lead Qualification
  • Order Taking
  • Appointment Booking
  • 24/7 Call-out & Escalation Service

We take messages as per your instructions and relay them back immediately via email, call patching, callout, message relay or SMS.

The Waffle21 Call Answering Service is £14.95 per calendar month, you are then charged £1.40 per minute for the call.

The cost per call will be dependant on what information you require and what you have advised the Virtual Receptionist to do.

Your Virtual Receptionist will totally be led by you. 

When signing up you will complete a form with what information you want us to relay to your customers such an FAQ list.

Your Waffle21 Virtual Receptionist can take messages for different people within your business, when signing up you can give us individual names and email addresses to direct messages to. 

How to get started

1

Sign Up

We will set up your account for free. In the majority of cases, this may take up to 48hrs!

2

Divert your calls

You can divert your calls to us at any time as little or as often as you like, the control is at your fingertips!

3

Get Instant Messages

We take messages and relay them back immediately via email, call patching, callout, message relay or SMS.

Welcome to Waffle21!

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Complete this form to setup your account.

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Contact Name
Billing Address
Click or drag a file to this area to upload.
We require a form of ID in the name of the person on this virtual office, accepted ID is either a driving licence or passport.
I agree that I can only register the business named on this virtual office at Waffle21 with companies house by purchasing this virtual office service, nor will I be using any trading names in conjunction with the business named on this virtual office service as being at Waffle21. I also agree that i can only use the business name on this application with this virtual service.
Price: £36.00
an initial payment of £36 will be made, then monthly payments of £36, please make sure funds are available for payment to avoid cancellation, to update or change card details please get in touch.